You can pick up a new VIBE card from any Boost Juice store and then jump online and complete the following steps to recover the points from your old card:
- Log into your VIBE account (using the details on your registered card) here: https://www.boostjuice.com.au/vibe/
- Scroll down and click ‘Card Transfer’
- Complete the steps listed on your screen (you’re nearly done)
- Once you have finished those steps click ‘Transfer’
- Make sure you check your inbox – there’s an email waiting there to verify & complete the transfer
- You’re all done!
Alternatively, if you don't need a physical card or can't head into a store, you can log into your VIBE account using the Boost Juice App available in both the Apple Store and Google Play. This will allow you to digitally store your VIBE card and use your phone instead of your physical card.
If you encounter any issues at any stage with the above process, please reach out to us at firstname.lastname@example.org and we will be happy to help get this sorted for you.